Hotel Groom Service

A hotel groom service role, often associated with luxury hotels or resorts, focuses on providing personalized, high-touch services to guests, enhancing their overall experience. The term "groom" may vary in usage but generally refers to staff members dedicated to attending to guests' personal needs and requests. Their job description might include:

Assisting guests with luggage upon arrival and departure, ensuring careful handling and prompt delivery to rooms or vehicles.
Providing valet parking services, if applicable, including parking and retrieving guests' vehicles with high levels of care and efficiency.
Offering concierge services such as making dining reservations, arranging transportation, booking tours or event tickets, and providing information about local attractions and activities.
Ensuring guest requests and preferences are met promptly, whether it involves room amenities, extra services, or special arrangements.
Communicating with other hotel departments to ensure that guest needs are addressed seamlessly, from housekeeping to room service and beyond.
Inspecting and maintaining the cleanliness and presentation of the hotel's entrance, lobby, and other public areas.
Providing a friendly and professional first point of contact for guests, offering assistance and information as needed.
Sometimes, performing additional tasks such as light maintenance or assisting with events and functions within the hotel.
The role demands excellent communication skills, a proactive approach to guest service, and the ability to perform various tasks with a focus on detail and guest satisfaction. Groom service personnel play a crucial role in creating memorable experiences and ensuring the comfort and convenience of guests during their stay.

What we offer:

1000€ Salary
Full insurance
Acccommodation with meals
Tickets from Athens to Crete and back
Training and seminars